Location: Waynesboro,VA, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour - As a Customer Experience Specialist you'll: Utilize strong communication skills to engage in all aspects of customer communications; Take ownership of customers' issues and follow problems through to resolution; Optimize customer response-times across all channels (email, chat, social, phone, etc.); Provide feedback/suggestions to continuously improve the Ember support site; Help build support content that customers will use for self-help; Manage inbound sales opportunities for small-batch retail deals...Hiring Fast >>