Location: Salem,VA, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll: Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans; Conduct regular calls/meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support; Assist customers across multiple communication channels including chat, email, and live screen shares; Coordinate technical assistance; Monitor customer health and leading indicators to proactively identify potential issues and reach out to help...Hiring Fast >>