Location: Coram,NY, USA
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher certification programs, website issues, complaints, etc; Promptly and accurately address customer inquiries using various systems and resources (computer systems, published materials, and websites); Escalate more technical product-related issues; Track and document inbound support requests...Hiring Fast >>