Location: Blacksburg,VA, USA
[Call Center / Fully Remote] - Anywhere in U.S. / Up to $17.20 per hour / Health benefits / PTO / Retirement savings - As a Customer Service Rep you'll: Receive inquiries by telephone, email, fax, or mail and communicate response within required turnaround times; Respond to telephone inquiries in a prompt, accurate, and courteous manner following standard operating procedures; Utilize automated systems to log and retrieve information; Interact with external partners such as hospitals, physicians, beneficiaries, or other program recipients; Investigate and resolve or report provider problems and identify and escalate difficult situations to the appropriate party...Hiring Fast >>