Location: Mount Vernon,NY, USA
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep you'll: Answer inbound calls and emails from customers and sales representatives, providing information about estimated time of arrival (ETA), order tracking, and addressing any inquiries; Process orders efficiently, including new orders, cancellations, or modifications, while ensuring excellent record-keeping; Manage back orders by coordinating with the operations team to find suitable resolutions for out-of-stock items; Keep customers informed about order status and ensure their experience is as seamless as possible...Hiring Fast >>