Location: Binghamton,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Solutions Specialist you'll: Address driver and client inquiries and product related calls, emails and chats, both directly and through transfers from the Account Management team; Identify user needs and strive to ensure customers are proficient in eDriving tools, applying problem-solving and interpersonal skills; Conduct data entry, audits, reporting, and compliance related tasks in support of fleet accounts; Provide Product Management team with customer feedback on product issues and improvements needed...Hiring Fast >>