Location: Burlington,MA, USA
[Customer Service / Remote] - Anywhere in U.S. / $21.64 per hour - As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to Administrators, Teachers, and Guardians; Contribute to improving internal processes; Work cross-functionally to support customers and improve the overall customer experience...Hiring Fast >>