Location: Johnston,RI, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / PTO / WFH stipend - As a Customer Support Associate you'll: Support veterinary customers across the U.S. with high-quality customer service relating to the use of NectarVet's practice management software; Establish a trusted customer support relationship with every customer; Resolve or escalate customer requests/issues promptly, managing any internal tickets until resolution; Contribute to a repository of resources (articles, product walk through videos, common actions gifs) for customers to readily access to increase their autonomous learning...Hiring Fast >>