FT Customer Support Representative (Work From Home)
: Job Details :


FT Customer Support Representative (Work From Home)

Metal

Location: Rocky Mount,NC, USA

Date: 2024-11-29T06:29:58Z

Job Description:

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll: Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat); Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy; Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >>

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