Location: Utica,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource material and information; Keep required reference materials up-to-date; Problem solve technical issues and escalate issues as appropriate; Develop a deep understanding of the needs of customers, and communicate these needs with the management team...Hiring Fast >>