Location: Pittsford,NY, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour / Medical, Dental & Vision / PTO / 401K match - As a Customer Support Specialist you'll: Respond promptly to customer inquiries in accordance with SLAs; Take ownership of customer issues and see them through to resolution; Collaborate cross-functionally to address system issues; Collect feedback directly from customers and bring it to the attention of the relevant internal stakeholders; Contribute to the ongoing improvement of business systems and processes related to customer operations, internal knowledge base articles, and more...Hiring Fast >>