Location: Morgantown,WV, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / $20+ per hour / No phones - As a Customer Support Specialist you'll: Deliver a 'WOW' customer experience through email and chat to assist a diverse range of end users; Take ownership of customer issues, diving deep to uncover root causes, solving problems effectively, and providing valuable feedback to improve products and processes; Seek to understand customer needs and ensure they receive the resolution they need to get back on the field; Maintain performance metrics including productivity, customer happiness scores, and attendance...Hiring Fast >>