Location: Rosedale,NY, USA
[Customer Service / Remote] Anywhere in U.S. / Competitive Pay / Health Insurance / PTO / 401K - As a Customer Support Specialist you'll: Respond to customer inquiries via FreshDesk email and live chat; Become a product expert as well as an educator and advocate to customers; Troubleshoot customer issues pertaining to platform usage and configuration; Understand and identify customer pain points and help drive the escalations process by coordinating between the product and support team...Hiring Fast >>