FT Member Experience Specialist - Work From Home
: Job Details :


FT Member Experience Specialist - Work From Home

Facet

Location: Rockville Centre,NY, USA

Date: 2024-12-12T06:25:56Z

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Up to $75K per year + bonus / Medical, dental & vision / PTO / 401k match - As a Member Experience Specialist you'll: Be the face of Facet to the customer, providing timely, professional, and friendly customer app support; Ensure every member interaction is of the highest quality in terms of preparation, delivery, and follow-up; Diagnose and provide solutions to customer questions and app troubleshooting; Catalog and escalate common issues and resolutions to product and engineering teams...Hiring Fast >>

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