FT Member Guide - Work From Home
: Job Details :


FT Member Guide - Work From Home

Firefly Health

Location: all cities,AK, USA

Date: 2024-11-24T14:25:23Z

Job Description:

[Customer Service / Remote] - Anywhere in the U.S. / Competitive pay - As a Member Guide you'll: Spearhead member engagement efforts by executing key initiatives like new member onboarding; Facilitate a smoother patient experience by managing historical medical record requests and handling insurance verification; Provide real-time support for patient scheduling; Handle patient relations, particularly focusing on immediate problem resolution and escalation when needed; Deliver ongoing member services, including phone support, message filtering, and responses; Provide immediate technology support for patients...Hiring Fast >>

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