Location: Coventry,RI, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Health, dental, and vision / PTO / 401k - As an Online Chat Rep you'll: Provide prompt and professional responses to guest inquiries via online chat; Assist guests with reservation modifications and cancellation; Resolve customer complaints and issues with empathy and effective problem-solving strategies; Provide information about hotel services, policies, and local attractions; Document guest interactions and maintain accurate records in the system; Work collaboratively with other departments to ensure guest satisfaction...Hiring Fast >>