Location: Mocksville,NC, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO / WFH stipend / 401k - As a Patient Engagement Specialist you'll: Practice active listening, empathy, and solution-focused approaches to collaboratively engage with patients needing assistance; Prioritize effectively across multiple channels: switching between SMS, EMR, phone, meetings, and Slack to deliver patient-centered care; Provide patients with advocacy, in the form of emotional support, de-escalation, education, and modeling good problem-solving behavior...Hiring Fast >>