Location: Cumberland,MD, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour - As a Scheduling Coordinator you'll: Answer phones and escalate as needed; Interact directly with clients, caregivers and patients to handle client-related matters including: home placement, staffing attendance issues, schedule changes, and customer service complaints; Be friendly, positive, persuasive, and solutions-oriented while assisting customers; Use technology to assign clients to the appropriate clinicians; Use a ZenDesk ticketing system to track ongoing cases and communication...Hiring Fast >>