Location: Stratford,CT, USA
[Call Center / Remote] - Anywhere in U.S. / Up to $72K-yr / Medical, dental & vision / 401k / PTO - As a Contact Center Agent you'll: Own the customer experience by promptly answering dealer inquiries using call quality expectations; Ensure a high level of dealer satisfaction by assuming ownership of all inquiries and provide accurate and timely updates until resolution; Think and act in ways that put customers first, while maintaining the business requirements; Provide detailed documentation of all correspondences to capture accurate tracking of dealer inquiries and steps taken to resolve...Hiring Fast >>