Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 205 stores in four states - Texas, Louisiana, Arkansas, and Oklahoma - with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC's 205-acre outdoor recreation area.Job SummaryMaintains fuel center and kiosk, and monitors gas levels and deliveries. Completes customer transactions accurately and properly maintains the cash drawer. Ensures pumps and fuel area remain clean for a safe and sanitary environment.
Essential Duties and Responsibilities - Ensures correct checkout totals for customers by properly keying and scanning items. Maintains accurate money count in register at all times.
- Ensures fuel center and customer safety by monitoring, reporting, and taking action regarding suspicious activities, illegal devices, emergencies, fires and fuel spills. Inspects fuel pumps, ensures proper seals are in place, and maintains hazard free conditions.
- Answers telephone and transfers calls to appropriate store personnel.
- Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc.
- Identifies need for parking lot maintenance; communicates with management any incidents, actions, or concerns occurring on store premises.
- Maintains proper inventory levels by generating end-of-shift or day reports, monitoring product levels, and restocking or informing store management of necessary reordering.
- Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with concerns regarding gas pumps and selecting desired products.
- Maintains safe and sanitary working and shopping environment by adhering to Company safety procedures. Cleans around gas pumps and in/around kiosk, empties trash cans, and spot cleans spills and breakages.
- Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.
- Takes precaution when handling objects to avoid damage to products, property, etc.
Knowledge, Skills and Abilities - Ability to count and calculate for the purpose of cash handling and sales transactions.
- Ability to effectively communicate (in written and verbal form) with customers and partners.
- Ability to work flexible schedules including nights, weekends, and holidays.
Education, Experience, and Qualifications - Minimum of 16 years of age required.
- TABC/LACT certification required where applicable.
- Fuel Operator C training required.
- Typically involves on-the-job training.
Physical Demands - Continuously required to use close vision, distance vision, depth perception or the ability to focus.
- Frequently required to sit for long periods of time.
- Frequently required to talk and hear.
- Frequently required to use hands for reaching, touching or handling.
- Occasionally required to manipulate objects by hand and use fine finger movements.
- Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
- Occasionally required to bend, kneel or squat.
- Occasionally required to stand or walk.
- Attendance at work is required.
Work Context and Environment - Work is generally performed in a fuel center.
- Frequently exposed to outside temperatures and weather.
- Occasionally exposed to wet, slippery or damp conditions.
- Occasionally exposed to cleaning agents.
- Occasionally exposed to industrial odors, fumes and dust.
- Quiet to moderate noise level.
Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.