Fuels Office Assistant
: Job Details :

Position: Fuels Office AssistantLocation: Lima, NYCompensation: $20.00-$23.00 per hour (based on experience)Celebrating over 90 years in business, NOCO is proudly positioned at the forefront of energy innovation. With a foundation built on integrity, we are family owned and community focused. If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today. What We Are Looking ForThe Fuels Office Assistant provides administrative support to the fuels location, ensuring efficient office operations. This role involves handling documentation, data entry, customer service for pump operations, and communication between the fuels office and other departments. The ideal candidate is highly organized, detail-oriented, and able to handle multiple tasks in a fast-paced environment.What You Will Do

• Assist in daily office operations, including filing, copying, and scanning documents.
• Provide customer service support for pump operations, including troubleshooting, guiding customers on usage, and handling service inquiries.
• Prepare and manage invoices, purchase orders, and other financial records.
• Perform data entry for fuel orders, deliveries, and other operational records.
• Communicate with vendors and customers regarding inquiries, order statuses, deliveries, and service issues.
• Coordinate with drivers and dispatch to ensure timely fuel deliveries.
• Maintain accurate records and ensure timely filing of fuel-related documentation.
• Support the team with scheduling meetings, preparing reports, and handling correspondence.
• Answer phone calls and emails, directing inquiries to the appropriate department or addressing fuels-related questions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements herein are intended to describe the general nature and level of work performed by employees. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish an employment contract and are subject to change at the discretion of the Company.NOCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.What You Will Need

• High school diploma or equivalent; associate degree in business or related field is a plus.
• 1-2 years of administrative experience, preferably in the fuels or service industry.
• Experience with in-person and phone customer service
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and within a team.
• Experience with office equipment such as printers, copiers, and fax machines.
• Detail-oriented with a strong ability to prioritize and manage time effectively.
• Knowledge of the company's existing business lines is highly preferred.

What We Offer

• Competitive compensation package
• Generous medical insurance offerings
• Dental and vision plans
• Company-paid life insurance
• Company-paid short-term disability
• 401(k) with company match
• Health savings accounts
• Generous Paid Time Off policies
• 7 paid holidays
• Employee and family assistance program
• Company-paid training
• Safety incentives
• Years of service incentives