Job Description
The Assistant Manager is responsible for
- Develop good customer relationships and address customer service needs
- Manage purchasing, inventory, maintenance, and other operational functions
- Develop strategies for better workplace efficiency and goal achievement
- Communicate between managers, customers, and employees
- Assist with deliveries as needed based on business
- Serve as acting General Manager (GM) when GM is away
Qualifications: Qualifications
Some of the qualifications and skills useful for an Assistant Manager are:Excellent verbal communication, and the ability to convey information clearly and effectively
- Strong leadership abilities and takes initiative
- Excellent delegator and mediator
- Great interpersonal skills and customer service
- Quick decision-making and problem-solving abilities
- Excellent time management
- Responsible, goal oriented and organized
- Strong attention to detail and ability to multitask
- Confident, proactive, and willing to take on challenges
- Great listening skills and able to take direction from individuals in higher-level positions
- Able to manage and motivate others
- Must be at least 18 years of age
- Have a valid Driver's License with at least two year driving history
- Maintain and provide valid insurance on personal vehicle
Additional Information
- Benefits - Medical, Dental Vision, Life Insurance, Short/Long Term insurance
- Schedule - Flexible scheduling and opportunities for overtime.
All your information will be kept confidential according to EEO guidelines.
PHYSICAL REQUIREMENTS , including, but not limited to the following:
Standing
- Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48 .
Walking
- For short distances for short durations
- Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Sitting
- Paperwork is normally completed in an office at a desk or table
Lifting
- Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
- Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
- Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
- Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
- Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
- Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
- During delivery, carry pizzas and beverages while performing walking and climbing duties.
Pushing
- To move trays which are placed on dollies.
- A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
- Trays may also be pulled.
Climbing
- Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
- During delivery of product, navigation of five or more flights of stairs may be required.
Stooping/Bending
- Forward bending at the waist is necessary at the pizza assembly station.
- Toe room is present, but workers are unable to flex their knees while standing at this station.
- Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
- Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
- Performed occasionally to stock shelves and to clean low areas.
Reaching
- Reaching is performed continuously; up, down and forward.
- Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
- Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
- Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Machines, Tools, Equipment, Work Aids
- Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Driving Specific Job Duties
- Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
- Deliver product by car and then to door of customer.
- Deliver flyers and door hangers.