Full-Time Contact Center Specialist
: Job Details :

Schulte Companies - 2000 High Wickham Place Suite 300 [Call Center Representative] As a Contact Center Specialist at Schulte Companies, you'll: Process all reservation requests, including changes and cancellations by phone, chat messaging, fax, or other channels for all properties; Determine callers' needs through active listening and using probing questions to satisfy and sell to those needs; Maintain a complete knowledge of each property in order to effectively sell the hotel and its services; Maintain ongoing knowledge of various brand programs and initiatives; Maintain and update group blocks...Hiring Immediately >>