Position: Front Desk Associate
Find out if this opportunity is a good fit by reading all of the information that follows below.
Reports to: Office Manager
Summary: The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and performs other administrative tasks.
Job Duties and Responsibilities:
Greet, register, instruct, and provide general assistance to patients.Obtain demographic and financial information and enter into the computer system.Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.Determine and collect co-pays, co-insurance, deductibles, past due balances, and other patient financial responsibilities; maintain and balance cash drawer.Communicate with primary care providers and insurance carriers per patient request.Answer telephone, take messages, and return voicemails.Perform all other duties as assigned by the Office Manager or Practice Administrator.Must be available nights and weekends.Requirements
Required Experience:
High school diploma.Medical billing/medical receptionist experience preferred.Basic computer skills.Detail-oriented.Exceptional customer service and phone etiquette.#J-18808-Ljbffr