Job Type Full-timeDescriptionTo be considered for this position, you must complete the following steps:
- Click Apply and fill out the online application.
- Complete the Culture Index Survey at
Luxe Brands, LLC is hiring a Full-time Lead Bridal Sales Associate for our our Ohio Bridal Outlet in Jeffersonville! If motivating + empowering teams, training with consistency + intention, maintaining operational excellence and exceeding sales numbers is your jam, well - you've found your people! Lucky for you [and us!] we are always looking for the best of the best to join our growing team!Ohio Bridal Outlet is an off-the-rack bridal company, it is the last destination for gowns within Luxe Brands and offers brides a designer gown at a heavily discounted price. We pride ourselves in providing the best and final possible discount on a wedding gown in a brick-and-mortar setting with knowledgeable and friendly staff.Our core values are the heart of our business. They are more than words; they are our culture + in-house lifestyle. We run our company on a management system called EOS, and feel strongly about searching for Right Person, Right Seat [RPRS] in every position we hire. We look for both a core value fit, as well as someone who exemplifies our GWC - get it, want it, capacity to do it. Please review our core values below:
- Respectful: Foster respect + a friendly nature towards co-workers and clients.
- Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
- Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
- Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
- Positive and Energetic: Doesn't let unfortunate circumstances, whether they be personal or work-related, come in the way of attitude at work amongst the team.
- Values Communication: Effectively interacts with clients and co-workers through verbal and non-verbal communication to reach a common goal.
Let's talk #workperks! While bridal retail is a unique niche, we've got hours that stand out from traditional retail-no early mornings or late nights here! And the best part? We're CLOSED on major holidays, while big-box stores are hustling to make extra revenue. However, candidates must be flexible with a full-time schedule. Our store is open 7 days a week, and this position requires working 5 days per week, up to 40 hours, including 3 weekdays plus Saturday and Sunday.Please note, all positions require weekend availability. If that doesn't sit well with you, this might not be the right fit. We need #weekendwarriors who bring positive, energetic vibes to meet our Saturday and Sunday #futuremrs, as that's when our store is at its busiest. Embrace the weekends-they're when the magic happens!Key Responsibilities:
- Key Holder responsible for assisting the Store Manager in leading and overseeing shifts.
- Provide an exceptional and personalized shopping experience, guiding brides in selecting their dream gown and accessories.
- Maintain a thorough understanding of designers, collections, fabrics, fits, and alterations to confidently assist clients.
- Work collaboratively with team members to support and maintain a positive work environment.
- Assist with maintaining the store's visual presentation, ensuring displays are appealing and align with brand standards.
- Handle handwritten documents, phone calls, emails, and other correspondences to help our brides!
- Be confident in working independently, as there may be times when you are the sole staff member in the store.
- Address challenges with professionalism, providing solutions that enhance the brides experience.
- Handle transactions, process orders, and assist with inventory management as needed.
- Represent the brand with professionalism, passion, and enthusiasm in all interactions.
- Additional responsibilities and tasks as needed to support the team and business operations.
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- 401(k) matching
- Paid time off
- Parental leave
- Short Term Disability
- Employee Assistance Program
- Nectar Reward Subscription
- Calm Subscription
- Paid training
- Travel reimbursement
RequirementsTo be successful in this position, candidates must possess the following:
- A we over me mindset, fostering teamwork and collaboration.
- Self-motivation and goal orientation, paired with a dedication to delivering exceptional customer experiences.
- The ability to work independently while thriving in a collaborative team environment.
- Strong organizational and multitasking skills, ensuring efficiency and productivity.
- A polished, professional, and trendy appearance that embodies the brand's image.
- Confidence, self-awareness, and assuredness in decision-making and interactions.
- A willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
- Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
- The ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
- Enthusiasm for empowering and motivating others (#hypesquad energy!).
- A commitment to upholding and promoting brand standards.
- Outstanding written and verbal communication skills.
- Exceptional attention to detail and the ability to recognize and seize opportunities.
- Strong organizational and planning skills, coupled with a proactive, problem-solving mindset.
- Excellent time management and reliability, demonstrating punctuality and dependability.
- Flexibility to adapt and prioritize tasks based on business demands.
Qualifications:
- Must be 18 years of age or older.
- Availability to work weekends (Saturday and Sunday) is required.
- At least 1 year of customer service experience, preferably in retail or bridal.
- 1+ years of proven work experience as a Sales Lead or Assistant Manager...Experience in Fashion Retail or Bridal is encouraged!
- Proficient in software such as POS systems, CRM tools, Microsoft Office, and Zoom.
- Strong English communication skills in reading, writing, and speaking.
- Ability to stand for long periods and lift up to 35 pounds (e.g., mannequins, boxes, and gowns).
- Successful completion of a background check.
- Reliable transportation is required.
Preferred Experience:
- Knowledge of Google Drive.
- Experience with Apple products and macOS systems.
- Demonstrated success in achieving or exceeding weekly and monthly goals.
Luxe Bridal LLC is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. #HR Salary Description $18.00/hour