Location: Little Falls,MN, USA
We are seeking a Hotel Guest Service Representative to join our Country Inn & Suites team. This candidate should possess, a Customer friendly attitude, outgoing personality a plus. Must work well with others and communicate well verbally and in writing. Experience using computers in a business setting required. Must be comfortable answering phones and using computer as you will need to multi-task phone communication and computer data input. Able to stand/walk for an 8 hour shift which includes (2) fifteen-minute breaks and a 30-minute meal break, (breaks may be interrupted by phone calls or guests). Able to load, unload washer/dryer and fold laundry when not attending to phone calls or guests. Training on the Property Management System will be done with managers over several weeks before working alone. No previous hotel experience required but previous customer service experience beneficial. Working area and guest service area must be kept clean and sanitized regularly. Minimum high school graduate with competent reading/writing skills.
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