Northwell Health
Location: Port Jefferson,NY, USA
Date: 2024-12-17T23:35:05Z
Job Description:
Job Description:Responsible for receiving incoming telephone calls in a prompt and courteous manner, greeting patients, verifying demographic/insurance, collecting co-payments/deductibles, and various clerical duties.Job Responsibility:* Promptly and professionally answers telephone calls, andif appropriate routes them appropriately.* Organizes messages and delivers them promptly to the necessary individual.* Greet patients and guests in a courteous and professional manner.* Verify insurance coverage and demographic information.* Obtain insurance referrals and authorizations.* Direct patients to appropriate waiting or clinical areas.* Explain financial obligation to patients or responsible parties and collect. copayments/co-insurance/deductibles as required.* Facilitate or create appointments for follow-up care, diagnostics procedures, physical therapy, or pain management.* Other duties as assigned by a manager or supervisor.* Varying shifts between the hours of: 7:30am - 8pm* 1-2 late nights (11:30am-8pm) required* Rotating weekend (1/month) requiredJob Qualification:* High school diploma or general equivalency diploma (GED).* Minimum one year of relevant experience working in a medical facility or related field.* Minimum one year experience in customer service or reception, preferably in a health care environment.* Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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