This position is located at: 1240 North State Street, Greenfield, Indiana 46140 Service Coordinator Great Lakes Ace exists to improve lives and communities. We do that by going above and beyond to serve our neighbors. Buy Online Deliver to Home or Business, In-Store sales of grills, and outside sales to B2B customers are key services we offer to help our neighbors. The Delivery Driver/Scheduler is primarily responsible for processing and delivering orders from the stores and scheduling deliveries ensuring the highest levels of satisfaction to both store associates and customers. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned as needed):
- Identifying, correcting, and providing accurate information for scheduled deliveries that enter the delivery system with missing or inaccurate information
- Timely completion of daily tasks such as processing transfers, completing delivery tickets in the delivery program and printing pending assembly tickets
- Routing the next day's deliveries using the truck routing program by reviewing routes for efficiency.
- Driving delivery routes when necessary
- Preparing the daily routes for Drivers - identifying any potential issues or problems prior to the start of the routes, ensuring all delivery goods are loaded into the assigned vehicle, etc.
- Providing delivery information as requested by Drivers, stores and customers
- Ensure screens and windows are repaired/built to GLA standards within the agreed upon turnaround time
- Maintaining a high level of cleanliness & organization in all areas related to the delivery process
- Other duties as assigned to ensure successful operations at the Great Lakes Ace Service Center
RELATIONSHIPS Communicate in a positive manner with all members of the Delivery and Grill Assembly teams, store managers and associates, Support Center personnel, and customers who have received or anticipate receiving a delivery from the Great Lakes Ace Hardware Delivery Department. Go above and beyond to support the Service Center team, store teams, and customers to maximize satisfaction and to provide solutions to problems. The goal is for our associates and customers to Love Their GLA! Always be looking for ways to make Great Lakes Ace Hardware a better company.
TECHNOLOGY Use of a computer, GLA delivery software/system, ticket printing system, Acenet, Epicor (POS) system, email, Zebra delivery scanners, routing software, and Ace Mobile Assistant. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement's listed above are representative of the knowledge, skill, and/or ability required. The Delivery Driver/Scheduler must have the ability and maintain the proper certifications to safely drive commercial vehicles and operate a forklift and electric pallet jack.
EDUCATION and/or EXPERIENCE LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals. Ability to write routine reports and correspondence and speak effectively and positively with customers and associates of the organization. Ability to understand and respond to verbal instructions or questions. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Ability to identify and define problems, collect data, establish facts, & draw valid conclusions. Apply common sense to understand and carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving forces outside of your control & to offer a positive solution.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to walk, use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The associate may be required to climb ladders and stand and reach with hands and arms. The associate is required to sit and stoop, kneel, or crouch. The associate may be required to regularly lift and/move up to 40 pounds and occasionally up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics describe here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate.
Compensation Details: $15.00 - $18.00 per hour
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.