Location: Albany,NY, USA
About the Role
As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service.
What Youll Do
Execute store merchandising standards following merchandise and visual guidelines for product presentation
Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes
Execute timely and accurate merchandising according to company guidelines and brand standards
Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently
Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss
Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohls brand standards as directed by store leadership
Support and partner with other associates on merchandising incoming product with a focus on customer experience
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All Lead roles at Kohls are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Other responsibilities as assigned
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What Skills You Have
Required
Must be at least 18 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Strong verbal/written communication and interpersonal skills
Preferred
Retail or service industry experience
Kohls offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohls partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).