Location: Herndon,VA, USA
Position Details: Functional / Testing M&O Role: Requirements: • Required Experience: • 5-10 years of experience writing user stories • Experience with Agile environment and processes • Experience with CRM or SaaS platforms • Located out of Sacramento (preferable) or Bay area • Preferred Experience: • Azure DevOps tool • Figma • Public Health Expected Roles & Responsibilities: • Understand and document business requirements from the stakeholders. Translate these requirements into technical and functional specifications for the development team via user stories. • Performing analysis and effective diagnosis of client issues. • Coordinate with various teams such as the design, development, testing, and support teams. Act as the bridge between the technical team and the non-technical stakeholders. • Hands on testing/validation to ensure that the developed solution meets the defined requirements and maintains high quality. • Keep stakeholders informed about the status, delays, and any issues that might occur, including release notes, demos, etc. • Understanding expectations set by the client and recognizing when issues/events may affect delivery. • Performing requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, and defining support procedures.