Summary/Objective
The Funeral Director/Embalmer will be responsible for caring for the deceased in a respectful manner while performing a variety of tasks including personalized funeral arrangements, embalming, removals and transfers, cosmetology, dressing, hair styling, and any other preparation required for the deceased.
Essential Functions and Competencies
- Meets with client families to listen, educate, and arrange personalized funeral services to ensure their experience with the business is of the highest quality.
- Ensures every client family is presented with all service and merchandise options.
- Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
- Acts to improve market share through participation in community events, groups and/or organizations and other community relationships as assigned by your supervisor.
- Carries out other projects/duties as assigned (i.e. car washing, building/equipment repair, pre-need arrangement planning).
- Works on-call/first call, in rotation as assigned i.e. phone, face to face, at the hospital, hospice, residence.
- Initial transfers of decedents, embalms, dresses, cosmeticizes, caskets, and prepares deceased on as needed basis (per appropriate licensing) to the instructions obtained from the family.
- Completes tasks and details resulting from the Arrangement Conference.
- Ensures proper paperwork, including permits and certificates are completed timely and in accordance with relevant laws and regulations.
- Conducts and attends funeral services regularly.
- Lead all post service follow-up as needed.
Required Education and Experience
Funeral Director and Embalmer licenses required
Current license or certification if required by state regulations
2+ years of funeral industry experience
Understanding of the services and products available
Professional communication skills
Knowledge of current federal, state, and local regulations related to the funeral industry