Talented Funeral Director and Embalmer Needed!
Relocation Assistance - Competitive Salary - Health Benefits - Paid Vacation
This is a unique opportunity to work for a mid-size company that feels like a family-owned funeral home. At Legacy Funeral Group we make available many of the benefits offered by our larger competitors, but in a non-corporate environment that is focused on our client families. Here our focus is always to Make It Personal© and serve one family at a time.
Position Highlights
The Funeral Director and Embalmer (mortician) will be responsible for caring for the deceased in a respectful manner while facilitating a variety of tasks including funeral arrangements, embalming, removals and transfers, cosmetology, dressing, hairstyling, casketing, and any other preparation required for the deceased. The successful candidate will have a current funeral director and embalming license in the applicable state and knowledge of the current regulations related to the funeral industry.
What you will do
- Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
- Acts to improve market share through participation in community events, groups and/or organizations, and other community relationships as assigned by your supervisor.
- Carries out other projects/duties as assigned i.e. car washing, building/equipment repair, pre-need arrangement planning, other duties as assigned.
- Works on-call/first call, in rotation as assigned i.e. phone, face to face, at the hospital, hospice, residence
- Initial transfers of decedents, plus embalming, dressing, cosmeticizing, casketing, and preparing the deceased on as needed basis (per appropriate licensing) and according to the instructions obtained from the family
- Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
- Ensures every client family is presented with all service and merchandise options
- Completes tasks and details resulting from the Arrangement Conference
- Ensures proper paperwork, including permits and certificates, are completed in a timely manner and in accordance with relevant laws and regulations
- Conducts and attends funeral services regularly
- Lead all post service follow up as needed
Responsibilities
- Facilitate funeral arrangements with tact and diplomacy by listening to client families and presenting them with personalized service and merchandise options.
- Complete all tasks resulting from the funeral arrangement conference.
- Deliver high-quality services in challenging scenarios while making decisions on the best course of action to uphold families' needs without impacting the quality of the service.
- Enhance market share and relationships with the community by networking and participating in community events, groups, and/or organizations.
- Embalm and cosmetize decedents to achieve proper preservation and a natural appearance.
- Maintain open and effective communication with employees and client families to achieve the highest level of customer service.
- Lead all post service follow-up as needed.
- Liaise between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
- Handle initial transfers of decedents and vehicle maintenance.
- Manage paperwork, including permits and certifications, in a timely manner in accordance with relevant laws and regulations.
- Conduct and attend funeral services.
- Work on-call, first call, in rotation as assigned.
- Other duties as needed and/or as assigned by the Manager.
What you will need
- Current funeral director and embalmer licenses or certifications
- 2+ years of funeral industry experience.
- Knowledge of current federal, state, and local regulations related to the funeral industry.
- Exceptional oral and written communication skills.
- Experience in handling sensitive situations in a professional manner.