Future Opening: Order Desk Sales Associate Location: OH-VALLEY CITY-44280 Full / Part Time
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Future Opening: Order Desk Sales Associate*NOT ACTIVELY HIRING FOR THIS POSITION, YOU ARE WELCOME TO SUBMIT FOR A POTENTIAL OPENING IN THE FUTURE**Valley City Supply is a family-owned small business in Outdoor living construction & Logistics in Valley City, OH. We are professional, agile, and collaborative.Our work environment includes:Modern office settingCasual work attireCompany perksJob SummaryWe are seeking a friendly and service-oriented Order Desk Sales Associate to join our team! As a Sales Associate, you will assist customers with their needs and ensure an excellent experience. Responsibilities may include working the register, stocking shelves, processing inventory, and maintaining the store's appearance.You can make up to $20/hr after your first year by meeting training milestones within the first year!*Responsibilities (Inside sales and customer service with both homeowner and contractor clientele):Customer Interaction & Customer Relationships:Greet each customer with a smile.Assist customers in making selections and provide support throughout their visit. Log customer selections into our (CRM) system.Work at a register/order desk to ring up and carry out customer sales.Communication:Answer phone calls and respond to inquiries or direct calls to the appropriate party.Monitor and reply to your work email in a timely manner, and answer online inquiries assigned to you.Keep customers informed of any order updates.Look up orders and answer customer questions regarding orders.Develop and maintain great relationships with a customer base.Handle client's requests and complaints, escalating issues when necessary.You will learn how to:Collect payments (cash, check, credit card) at the register/order desk.Create orders and invoices based on customers' needs and work with the warehouse for pick-up.Create, modify, and track special orders and invoices.Communicate and schedule orders for dispatch and deliveries.Develop outdoor living and exterior home product knowledge.Participate in sale initiatives and receive bonuses based on company goals.Please note that this job description is not exhaustive and additional duties may be assigned as needed.Qualifications/Requirements(1-2) years of relevant work experience in sales/customer service, a Bachelor's Degree is preferred but not required.Enjoy or interest in Outdoor living and home design.Diligent with both attendance and project completion.Active participation in company events & meetings.SkillsAbility to read, count, write, and communicate clearly and effectively.Computer literacy including Excel and Microsoft Office.Strong math skills and interest in learning estimating.Excited about sales best practices and great customer service.Strong follow-through skills to complete tasks and understand priorities.Multitasking, priority setting, and time-management skills.Flexible with changing and sometimes challenging needs.Identify with construction company customers to help them succeed.Enjoy a team environment; be collaborative, learn, and assist others.Desire to grow and challenge yourself.After 60 days:100% Health insurance covered (Anthem Blue Cross Blue Shield)100% Life Insurance covered.Optional Vision Insurance VSP.An ideal candidate would be...Outgoing and personable.Reliable.A team player.Sales-oriented.Able to ask for help when needed.Emotionally intelligent.One with high integrity, honesty, and professionalism.Willing to learn with a positive, collaborative attitude.Has interest in construction/hardscape.Looking for a career.Compensation: $17-18/hr upon hire.Growth opportunity: After a 45-day evaluation, employee may then become eligible to rank up positions after 2 months of hire for a +/- $1-2 raise upon successful completion and show a complete understanding of additional job duties, attendance, attitude, requirements, and policy/procedure compliance. This raise will not go into effect until successful completion is achieved. (determined by management).Career advancement past this is possible!Compensation: $17.00 - $20.00 per hour.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.At Valley City Supply, we believe in family. We value and understand the work/life balance and strive to create the best work environment possible with the goal of supporting happy families.This is our approach and how we feel, not just about our team, but also in the way we treat our customers. As a third-generation, family-owned small business, family is who we are and what we are about. We enjoy developing relationships with our customers - learning about them, their families, their problems - so that we can better serve them and help to make their lives a little bit easier.Whether you're on the showroom floor, a driver, working in the yard/warehouse, or part of admin operations, everyone one of us is integral and essential to the success of Valley City Supply. We foster a team environment where we encourage and support each other's strengths and passions, and collaborate as a team to solve problems together.At VCS, you'll find an environment that is not only flexible, accommodating, and caring, but also where you can feel like you've accomplished something and had an impact on someone's life.Apply with Indeed.First Name *Last Name *Email *Phone *Yes, Text Me!For the fastest response to interviews & follow-ups. Opt-out anytime.What makes you a good candidate for this position? *How many years of experience do you have with face-to-face sales and customer service? *Are you comfortable with computers, email, using the internet, and learning new computer programs? *U.S. Equal Opportunity Employment Information (Completion is voluntary)We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities.PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.Perks and Benefits100% of employee's premium is covered by VCS.Anthem BlueCross Blue Shield.Accidental death and dismemberment at $15,000.Partnering with Delta Dental, our policy covers both preventative care and other major services, such as oral surgery, restoration, and prosthetics.Vision Insurance.Paid Time Off after 60 days & Paid Holidays (Christmas, New Years Day, Thanksgiving, Black Friday, Memorial Day, July 4th, and Labor Day).Birthday Celebration.Free Birthday Lunches of your choice for the entire company or equivalent.Employee Retail Discount.#J-18808-Ljbffr