Tappan is seeking a responsible and art-enthusiastic part-time Retail Keyholder to join our team. The ideal candidate will play a crucial role in maintaining the daily operations of our gallery, ensuring smooth functioning in both customer service and store management. As a keyholder, you will oversee opening and closing procedures, manage sales transactions, and assist in providing exceptional customer experiences in our gallery space.
Key Responsibilities:
- Open and close the gallery in accordance with store procedures
- Provide outstanding customer service, including offering knowledge of artists, exhibitions, and artwork
- Handle sales transactions, process payments, and reconcile cash at the end of each shift
- Assist in maintaining a visually appealing gallery and back showroom by overseeing merchandising, cleanliness, and the presentation of artwork
- Assist with gallery events, exhibitions, and other customer-facing activities
- Monitor stock levels, assist in inventory management, and notify the team of any stock or supply needs
- Act as a point of contact when management is unavailable, ensuring the gallery runs smoothly
- Follow security and safety procedures to protect artwork and customers
- Track volume of customers
- Work Friday, Saturday, and Sunday to start, possibility of more days going forward.
Requirements:
- Previous retail or keyholder experience, preferably in an art gallery or creative environment
- Strong interest or background in art, with a willingness to learn about our artists and artworks
- Excellent verbal and written communication and customer service skills
- Reliable, responsible, and capable of handling store operations independently
- Basic proficiency with point-of-sale (POS) systems, Shopify Preferred
- Ability to work flexible hours, including weekends and evenings
- Strong organizational skills and attention to detail
Additional Skills:
- Experience with digital project management and customer service tools preferred
- A willingness to to learn and grow your skills