Location: Rochester,NY, USA
JOB DESCRIPTION
Tasting Bar Beertenders will be working in our Pilot Brewery Bar, which is located on the first floor of the Brew House and is the primary service area for our flights and beer and food to go service. Tasting Bar Beertenders are responsible for educating guests on FIFCOUSA's beer and beverage portfolio and the brewing process. We are looking for an outgoing and enthusiastic candidate with a passion for all things beer and Genesee! They should be comfortable with all aspects of service including pouring beer, taking drink and food orders, and cash handling. They will also support private events in the Tasting Bar. The employee will be responsible for maintaining positive guest relations throughout the guests' experience.
STATUS: Part Time
LOCATION: Rochester, NY
DEPARTMENT: Genesee Brew House Restaurant
JOB TYPE: Hourly
SCHEDULE: Saturday and Sunday availability required,
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Become an expert in FIFCO USA culture and history
* Obtains and maintains knowledge of FIFCO USA beer styles, brewing, and packaging processes, and is able to communicate to patrons through tastings and each visitor contact
* Responsible for all food to-go orders including taking calls, entering orders, and checking for accuracy before pick-up
* Responsible for beer to-go orders including Growler and Crowler fills
* Responsible for welcoming and interacting with guests in a positive and friendly manner
* Checks receipts and assembles the order for the guest
* Anticipate guests needs and assists with directions, event schedules, and other information or assistance as needed
* May do Side Work pertaining to their craft including but not limited to cleaning work areas, stocking supplies, and maintaining general upkeep of the Brew House
* Responsible for cleaning glassware using dishwashers and storing properly
* Responsible for disposing of trash and keeping their work area clean and orderly
* Actively exhibit a commitment to support a diverse and inclusive work environment
EDUCATION, SKILLS AND EXPERIENCE
* High school diploma or equivalent
* Previous bartending experience is preferred but not required
* Excellent communication skills and ability to convey information
* Excellent listener: Must give full attention to what others are saying, taking time to understand the points being made, and asking questions as appropriate.
* Ability to operate and use computers and cash register, previous experience with Toast POS is a plus!
PHYSICAL REQUIREMENTS
* Must be able to walk and stand for entirety of shift as well as bend, stoop, reach, push, and lift frequently
* Must be able to handle weights up to 30 lbs.
* Must be able to safely climb stairs various times during shift with food tray, bussing bin and/or drinks
* Must be able to safely transport food, equipment, or materials using elevator
* Must be able to handle weights up to 150 lbs. with assistance
* Must complete employer provided alcohol safe service training
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetics, national origin, disability, or status as a protected veteran.
ALERT: Fraudulent Online Employment Scams
Always beware of online scams involving job offers! FIFCO USA does not make employment offers via social media or private messaging. Unfortunately, scammers have tried to collect and steal personal and confidential data by impersonating company employees. To protect yourself, never share your personal information through an insecure source online. FIFCO USA will never request any form of payment or payment information during the employment process.
For more information on this topic and helpful fraud prevention tips, please visit the FBI website at fbi.gov.