General Assistant (Night Shift Front Desk Clerk)
: Job Details :

Position Title General Assistant (Night Shift Front Desk Clerk) Job Type Temporary/Contractual Position Information

The Richard A. Henson Hotel and Conference Center invites applications for a temporary contractual position. The position does not offer benefits.

Employees are representatives of the Richard A. Henson Center and University of Maryland Eastern Shore, and are expected to conduct themselves appropriately at all times. The front desk agents are responsible for assisting guest with all stages of their stay. They are expected to follow the directives of their supervisor/manager and be flexible in job assignments.

Responsibilities

* Furnish customers with outstanding service, provide information about the campus, and direct visitors to the proper offices situated within the campus community.

* Set-up & breakdown of equipment and furniture when needed, perform basic set up activities (i.e. moving tables, chairs, projector screen set-up).

* Work closely with housekeepers to keep room status reports up to date and coordinates request for maintenance and repair work.

* Maintain the cleanliness and neatness of front desk and lobby area

* Keep record of occupied rooms and guest accounts

* Create and confirming hotel reservations

* Create Hotel Room Key Cards

* Process Guest Check-ins and Checkouts

* Setup/Stock Breakfast room food

* Check The Events Management System (EMS) for events

* Prepare and complete night audit and closing shift procedures

* Perform all other duties assigned by Henson Management

Classification 25-0000 Education, Training, and Library Occupations Required Qualifications

Must have excellent customer service, communication, and interpersonal skills.

Preferred Qualifications

Required Knowledge, Skills, Abilities

* Strong communication and interpersonal skills.

* Strong customer service skills.

* Ability to work in a diverse environment.

Certifications/Registrations

N/A

EEO Statement

UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.

FLSA Non-Exempt Salary Commensurate with experience and qualificaions

Posting Detail Information

Posting Number S00469P Application/Resume deadline Open Until Filled Yes Resume/Application Process

Qualified applicants should submit a cover letter, resume, and the name of one current professional reference (current or past supervisor) including e-mail address, and telephone number (current supervisor will not be contacted without the candidate's prior consent). All applicants must apply using the new online application system. Please visit to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.

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