We are seeking a candidate with a background in customer service to join our team in our brand new department! We are looking to add 4-5 new consultants on our team. You will be responsible for helping customers directly by providing product and service information and resolving any issues that may arise.
Responsibilities:
- Handle customer inquiries and complaints by speaking directly with new and existing customers
- Provide information about the products and services directly
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assisting customers with any billing and/or equipment issues
- Handling new customer acquisitions and qualifying potential clientele
- Sports Minded Candidates excel in this field!!!!
- College graduates are encouraged to apply
?Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills