OverviewElement Midland has an opportunity for a General Manager for a management role in our organization. This role will be responsible for leading operations in the Life Science business within the Midland, MI lab. Under general direction, you will plan, organize, coordinate and direct operations and programs to maintain short and long term financial and organizational viability, while fulfilling commitments to customers.Responsibilities
- Lead and inspire a culture of safety first.
- Exemplifies Element values of Care, Integrity, and Progress with team.
- Responsible and accountable to drive and deliver to annual Operational Plan commitments including revenues, profit, working capital and operational performance.
- Overall EBITDA responsibility.
- Responsibility for 25+ employees.
- Assist the overall organization with budgeting, hitting targets, closing customer deals, growing revenue, increasing profitability, developing teams, managing safety and quality.
- Lead a culture focused on continuous improvement in the areas of being a zero-injury workplace, operational excellence, colleague engagement, and delivering sustainable results.
- Lead and manage the team, communicate goals and objectives, provide direction, motivation, and engagement to colleagues.
- Build and maintain a culture that promotes teamwork, coaching and collaboration.
- Attract, develop, and retain talents to ensure proper staffing levels and skill sets to deliver sustainable business results.
- Improve employee engagement through listening to employee feedback and create focused strategies and action plans.
- Responsible for collaborating effectively with location support functions and systems including Quality, Safety, Security, Finance, Human resources, Business Improvement, and Service Excellence.
- Execute short- and long-term business plans and strategies to include operational goals, equipment needs, innovative operational and client solutions aligned with staffing for the location.
- Promote a customer centric culture through regular interactions with customers driving one of Elements core values of Customer Care throughout the organization including oversight and implementation of customer corrective actions plans, while continuously working to improve net promoter scores throughout the site.Skills / Qualifications
- 10+ years of analytical chemistry testing experience in the consumer product space, specifically personal care products (deodorants, hairsprays, sunscreen, lotions, cosmetics, etc.).
- Preferably 8+ years' management experience managing a team/organization, preferably with 25+ employees and subordinate managers/supervisors.
- Proven track record of P&L success and performance.
- Strong customer engagement experience preferred with both direct contact with customers and leading an organization to best serve customers.
- Must be able to effectively troubleshoot and resolve day to day business challenges.
- Must have a strong ability to partner with other colleagues and departments (e.g., Operations, Sales, Marketing, Legal, Human Resources, Finance).
- Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment to deliver business results.
- Excellent communication skills, with the ability to effectively motivate and influence others, as well as being able to articulate and effectively adjust style, message and approach to the audience.Company OverviewElement is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.Diversity StatementAt Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming the world's most trusted testing partner .All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws. #J-18808-Ljbffr