Location: Lehigh Acres,FL, USA
** General Manager**
**Job Category****:** Management **Requisition Number****:** GENER004426 Showing 1 location **Responsibilities:**
Foster a safe working environment. Hold employees accountable for the safety
audit performance and all operational metrics
Meet administrative requirements as established
Monitor and record operational and financial performance and report on an
monthly and annual basis
Work with Sales, Division Vice President and Controller to develop competitive
bids for new business
Coordinate new local account start-ups
Resolve promptly all service issues in problem areas to ensure contract
retention. Share the action plan and success factors with the customers
Perform all necessary supervisory functions to effectively and efficiently
manage assigned personnel. Personnel duties include:
o Maintain a qualified and appropriately trained staff
o Communicate areas of accountability and performance expectations to
assigned personnel
o Determine standards of performance as a basis to review progress of
personnel
o Recommend salary adjustments, transfers, promotions, and
terminations
o Ensure proper training of assigned personnel
o Foster a safe, cooperative and harmonious working climate conducive
to maximizing employee morale and productivity
o Lead in a pro-active, continuous improvement method
Manage fee-for-service operations, including cash handling and accountability
procedures that may be required
Adapt to, positively adopt and promote any changes in corporate policy and
procedures
Directing work, appraising performance, rewarding and discipline, coach and
counsel employees, addressing complaints and resolving problems
Maintain and foster for success the working relationship with all the customers
associated with the business unit
Within the established airports community, be the face and advocate for the
PrimeFlight customer(s)
Attend meetings, events on behalf of the PrimeFlight customer(s), displaying
professionalism with customers best interest in mind at all times
Meet or exceed all established Key Performance Indicators and Service Level
Agreements
Demonstrate regular, predictable attendance at job location
Exceed PrimeFlight customer service and safety standards
**Competency:**
To perform the job successfully, an individual should demonstrate the following
competencies: Problem Solving, Operational and Financial acumen, Customer
Service, Interpersonal, and Oral Communication.
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential
function satisfactorily. The requirements listed in this Job Description are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
**General Qualifications:**
18 years of age or older
Reliable transportation
Valid State Drivers License with a verifiable safe vehicle operating record.
Eligible to work in the United States
**Education/Experience:**
Associates degree or higher. High school diploma or equivalent may be substituted
with four years relevant experience.
**Language Ability:**
Ability to read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals in English. Ability to communicate
effectively in English.
**Math Ability:**
Ability to understand and analyze financial operations, profit and loss statements,
customer invoices, and other mathematical functions necessary to managing the
airport operation.
**Reasoning Ability:**
Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.
**Computer Skills:**
Demonstrated proficiency in Word, Excel, Online Timekeeping and Outlook, sufficient
to write letters, organize schedules, and perform other tasks related to payroll and
operations.
**Supervisory Responsibilities:**
Direct or indirect supervision of all on-site PrimeFlight personnel.
**Skills**
**Education**
**Experience**