General Manager Our people are the heart of our business. As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team! Summary: This role is a direct report to the Vice President of Surface Technology and will provide full leadership and management accountability regarding the performance on all aspects of safety, quality, on-time delivery, and Profit and Loss (P&L) performance. This position will lead both of our surface technology plants, which are located in Rutland, VT. Major Responsibilities:
- Full leadership and management accountability regarding the performance on all aspects of safety, quality, on-time delivery, and Profit and Loss (P&L) performance.
- Responsible for achieving or exceeding safety, quality, service, cost, business development, and sales growth goals for his/her plant.
- Responsible for achieving superior customer service, driving sales growth, as well as local business development.
- Retention, recruitment, training, and development of the plant leadership team to strengthen and develop leadership skills and management skills; ensure appropriate staffing level and depth is maintained throughout the plant.
- Setting the standard and driving operational excellence throughout the plant. This role requires daily interaction with all business functions to maintain and meet plant goals and objectives. These groups include customers, quality, technical support, engineering support, and finance.
- Contribute to the development and deployment of systemic improvements to enhance the safety, quality, capacity, and capability of Bodycote's technical business processes within the plant; executing continuous improvement opportunities using Six Sigma and lean methodologies to achieve business goals.
- Driving a dominant culture of customer service throughout the plant; may include the development of long-term agreements with customers, growing sales opportunities within the current customer base, and driving strategic growth and business development plans.
- Capital equipment planning including plant layouts, capital planning and deployment, and control of overhead expenses.
- Workforce planning and forecasting, employee hiring and training, and ensuring the full compliance of company policies and procedures.
- This position is responsible for the financial function of the business and as such will perform duties in a fiscally responsible manner.
- Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism.
- May have access to compensation information of other employees or applicants in this role and as such cannot disclose the pay of other employees or applicants to other individuals.
We are seeking candidates with the following qualifications:
- Education - Completion of BA or BS in business, technology, or related field, or equivalent; MS/MA degree in business or technical field preferred.
- Eight years of heat treat experience in management or equivalent experience in technical management.
- Minimum of 12 years of industrial and/or relatable leadership experience, within a complex industrial or operations environment.
- At least 10 years of experience utilizing lean concepts with a proven track record of lean/Six Sigma project implementation.
- Minimum of 10 years of proactive management of labor performance and appropriately handling of employee issues as they arise.
- Excellent Project Management skills and experience.
- Excellent communication and presentation skills.
- Strong management skills including the ability to make decisions with minimal supervision, strengths in goal setting, delegation, coaching, and motivating.
- Must be willing to travel as needed within the South Central Region and possibly to other parts of the country.
- Must demonstrate the ability to read, write, and communicate in the English language.
- Knowledge and hands-on experience of computer applications including Microsoft Office and databases is required.
- Demonstrated experience in business development, team building, and recruitment desired.
- Desired experience in industrial environment, industrial engineering, and supervisory experience in the aerospace/defense industry.
- Oral and written fluency in Spanish is preferred.
- Familiarity with AMS and MIL standards, ISO 9000-2000, MAAP Policy, AS6500, and related Aerospace and Defense standards.
Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following.
- Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on airplane travel) in an office/industrial environment.
- Manual dexterity to perform data entry functions.
- Ability to bend, pull, stoop, and reach to perform functions.
- Ability to lift 25-30 lbs.
- May be exposed to heat, fumes, noise, humidity, etc.
- Must have the cognitive and mental capacity to perform essential job functions.
- Must be able to communicate effectively orally and in writing.
- Visual acuity to read documents, computer screens, files, etc.
- Ability to hear in person and via phone.
Bodycote has a longstanding commitment to provide a safe, quality-oriented, and productive work environment and for these reasons, all applicants in the United States who receive a conditional offer of employment must undergo a drug screen before employment begins. EOE/Minority/Female/Disabled/Veteran