Job Description We're looking for a General Manager for our client. As the General Manager, you will play a pivotal role in steering the Division towards its overarching business objectives and strategic vision. Your leadership will be instrumental in fostering positive and lucrative relationships with external stakeholders, including customers, vendors, and subcontractors. Your primary responsibility will involve overseeing the efficient execution of processes and strategies to propel the Division's growth and accomplish both short and long-term financial and operational goals. Responsibilities
- Collaborate with senior management to develop and implement procedures, set performance objectives, and ensure that all operations and projects align with the Company's goals and quality standards, consistently delivering results in a timely and financially sound manner.
- Assume responsibility for day-to-day fiscal management, ensuring strict adherence to budgeted revenue and operating income targets. Regularly analyze monthly financial performance indicators, making necessary adjustments to maintain divisional profitability.
- Lead the development and preparation of the Division's annual business plan and budget, closely monitoring progress against objectives throughout the year.
- Demonstrate proficiency in anticipating and resolving internal and external resource challenges that may affect product delivery and quality standards, with a specific emphasis on cultivating a high-quality subcontractor network.
- Contribute to decisions on advertising, marketing, pricing, and other sales-related matters. Stay attuned to current market trends and backlogs to optimize daily profitability and production.
- Direct efforts to penetrate the market and foster sales growth, including spearheading new business development activities. Identify, analyze, and recommend strategic alliances to generate customer satisfaction, drive sales and achieve financial growth.
- Provides management oversight to the construction department staff, ensuring they meet tactical operational needs while maximizing construction quality and delivering exceptional customer service.
- Champion continuous process improvement initiatives across all areas of the business.
- Uphold a company-wide focus on high quality customer service among all employees. Offer guidance and support when necessary to enhance customer satisfaction and achieve annual customer satisfaction survey (CSS) goals.
- Continuously assess industry, market and technology trends to evaluate their potential impact on business opportunities, making recommendations as necessary.
- Work hand-in-hand with the Human Resources Department to drive the recruitment, selection, orientation, development, and retention of a high caliber staff, ensuring the hiring and training of well-qualified individuals who align with the organization's mission.
- Acts as a liaison for the implementation and interpretation of corporate programs, policies and procedures. Initiate and advocate for new programs and policies necessary for long-term success.
- Other projects and duties as assigned.
Requirements
- Bachelor's Degree required. MBA a plus.
- A minimum of 8 years progressively responsible business leadership experience.
- 4 years of proven experience in similar leadership roles successfully delivering business objectives, including full P&L responsibility and the overall management of an operating business unit. Strong understanding of B to C sales / marketing concepts and techniques is required.
- Experience in localized business development and managing a sales team is required.
- Demonstrated knowledge/capabilities in the areas of financial analysis, human resource and business administration, legal and ethical practices, marketing, business development and sales.
- Ability to think strategically, synthesize the most complex business/financial data and develop innovative solutions.
- Strong financial acumen and knowledge to evaluate P&Ls and quickly ascertain areas of concern.
- Ability to facilitate progressive change.
- Excellent planning, organizing and leadership/supervisory skills.
- Excellent verbal, written and executive presentation skills.
- Strong customer and results orientation.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to be an effective member of and lead the most complex teams.
- Ability to effectively use standard office applications software.
Benefits TOCGRP is proud to provide equal-opportunity employment to all employees and applicants, without regard to race, creed, color, religion, national origin, citizenship, ancestry, age, veteran status, disability, pregnancy, marital status, genetic information, or any other categories protected by federal, state, or local law.