Job DetailsJob Location NAPA SHOP - Yoakum, TX DescriptionSiddons Martin Emergency Group Benefits Employee-owned company! Monday-Friday schedule Company Sponsored Benefits: Medical (PPO & HSA), Dental, Vision, STD Company Paid Benefits: Basic Life, Basic AD&D, Cancer, LTD, Teladoc (Full-time & Part-time) 401K with Employer Match (eligibility requirements) Employee Stock Ownership Plan (eligibility requirements) Paid Holidays & Paid Time Off (Full-Time Only) Maternity/Paternity Leave (eligibility requirements) Paid Training & Safety Equipment Relocation Benefits Verizon Wireless Company Discount (eligibility requirements) Duties and Responsibilities
- Achieve overall sales goals and service objectives, while ensuring operational and inventory standards.
- Manage and grow commercial customer relationships.
- Delegation and follow up of daily functions while holding team members accountable for executing action plans.
- Manage team member hiring, scheduling, engagement, development, and performance expectations.
- Coach Team Members to deliver and exceed customer expectations (DIY and commercial).
- Enforce all company policies as defined in the SMEG Company Handbook.
- Maintain clean and safe facilities including offices.
- Always maintain a neat and professional personal appearance.
Supervisory Responsibilities: Will manage all aspects of the store and be the lead for direction, profitability, and success of the operation. QualificationsQualifications
- Prior leadership and management experience, with a proven track record required.
- Excellent verbal, written, and organizational skills.
- Possess exceptional leadership and motivational skills.
- Ability to engage in and maintain positive relationships with employees and customers.
- Proficient with Microsoft Office Suite and other company software.
- Must have advanced parts sourcing and lookup capabilities. This includes special ordering, secondary sources, and factory direct, etc.
- Must be able to calculate discounts, percentages, sales increases, and gross profit percentages.
- Must be able to review and analyze reports, such as profit and loss statements (P&L)
- Ability to train team members and execute operational processes and procedures. This includes the testing and diagnostics of equipment.
Education and/or Experience
- High School Diploma or GED
- Clean driving record with valid driver's license
- 5+ years with experience in an automotive service-related industry
- Knowledge of repair principles and procedures in all areas of the Automotive Industry
- ASE certification or the ability to become ASE P2 certified is a plus.
- OSHA and safety knowledge is desired.