General Manager
: Job Details :


General Manager

RTI

Location: Phoenix,AZ, USA

Date: 2024-09-16T19:34:21Z

Job Description:

**General Manager** **

Join our award-winning workplace, where a fast pace and rapid growth are balanced by a flexible and supportive environment to drive team members to succeed every day. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the United States. Currently serving over 40 metropolitan markets. ** Phoenix, AZ**Restaurant Technologies** **A trusted partner for more than 20 years, Restaurant Technologies is the leading provider of cooking-oil management and back-of-house hood and exhaust cleaning solutions to over 27,000 national quick-service and full-service restaurant chains, independent restaurants, grocery delis, hotels, casinos, convenience stores, universities, and hospitals. Join our award-winning workplace, where a fast pace and rapid growth are balanced by a flexible and support environment to drive team members to succeed every day. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. Currently serving over 40 metropolitan markets. For more information: www.rti-inc.com** keywords: job description,leadership,customer service,performance,education & experience,skills,work environment Full time N/A **Overview**:

The General Manager is responsible for achieving depot results through leading people and teams within an assigned depot location including meeting the organization's standards in people leadership, customer service, safety, quality, operational excellence, and financial performance within a continuous environment.

Entity of type com.vizirecruiter.common.domain.model.Label with id: 8409 **Responsibilities**:
  • People Leadership: Responsible for leading and developing team to drive high performance and Restaurant Technologies values. Responsible for developing, managing, and coaching depot employees in person and virtually. Accountable for workforce planning, training, and on as well as workforce engagement, performance management, recognition, development, and coaching. Leads the implementation of systems and processes to maintain a highly engaged workforce. Accountable for actively addressing engagement and individual performance issues.
  • Customer Service & Reliability: Responsible for executing high levels of customer service in an efficient manner. Collaborates with Regional Planner, Ops Support Admin, and other functional partners to ensure the ability to meet customer demand. Ensures that customers are satisfied and any inquiries, incidents, and issues are resolved in a timely manner.
  • Operational Performance: Responsible for achieving depot operations performance through continuous improvement practices and leading Operational Excellence. Specific responsibilities include: managing depot expenses, service and distribution performance through efficient operations. Responsible for leading the overall safety, DOT, and quality control management practices within a depot.
Entity of type com.vizirecruiter.common.domain.model.Label with id: 295 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1196 Entity of type com.vizirecruiter.common.domain.model.Label with id: 362 **Requirements**:

Education, Requirements & Competencies:

  • Bachelor's Degree or equivalent experience in business operations
  • 7+ years experience in operations
  • 5+ years of management experience
  • Proven track record in managing customer service challenges which result in mutual wins
  • Comfortable working in a fast-paced, growth environment
  • Ability to motivate others and build highly engaged and effective teams
  • Experienced in leading teams for high performance, including managing performance, coaching, handling conflict, and developing employees
  • Self-aware: knows strengths and weaknesses and actively pursues ways to improve
  • Possesses Managerial courage to say what needs to be said, address poor performance and lead courageously
  • Strong interpersonal communication skills and the ability to influence across the organization
  • Strong business acumen and proven track record in achieving financial and operational results

% of Time Traveling: ~30%

Entity of type com.vizirecruiter.common.domain.model.Label with id: 3102 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143 Entity of type com.vizirecruiter.common.domain.model.Label with id: 63 Location: **Phoenix, AZ** Compensation: **N/A** 48_Advise Created with Sketch. Job Description The General Manager is responsible for achieving depot results through leading people and teams within an assigned depot location including meeting the organization's standards in people leadership, customer service, safety, quality, operational excellence, and financial performance within a continuous environment. **Responsibilities** 48_Diversity Created with Sketch. Leadership Leading and developing team to drive high performance and Restaurant Technologies values. Responsible for developing, managing, and coaching depot employees in person and virtually. Workforce planning, training, and on as well as workforce engagement, performance management, recognition, development, and coaching. Leads the implementation of systems and processes to maintain a highly engaged workforce. Accountable for actively addressing engagement and individual performance issues. 48_ Customer Care Created with Sketch. Customer Service Responsible for executing high levels of customer service in an efficient manner. Collaborates with Regional Planner, Ops Support Admin, and other functional partners to ensure the ability to meet customer demand. Ensures that customers are satisfied and any inquiries, incidents, and issues are resolved in a timely manner. 48_Performance Created with Sketch. Performance Responsible for achieving depot operations performance through continuous improvement practices and leading Operational Excellence. Specific responsibilities include: managing depot expenses, service and distribution performance through efficient operations. Responsible for leading the overall safety, DOT, and quality control management practices within a depot. **Requirements** 48_Experience Created with Sketch. Education & Experience Bachelor's Degree or equivalent experience in business operations. 7+ years experience in operations. 5+ years of management experience. Proven track record in managing customer service challenges which result in mutual wins. Experienced in leading teams for high performance, including managing performance, coaching, handling conflict, and developing employees. 48_Administration Created with Sketch. Skills Strong interpersonal communication skills and the ability to influence across the organization. Strong business acumen and proven track record in achieving financial and operational results. 48_Environment Created with Sketch. Work Environment Comfortable working in a fast-paced, growth environment. Ability to motivate others and build highly engaged and effective teams. Self-aware: knows strengths and weaknesses and actively pursues ways to improve. Possesses Managerial courage to say what needs to be said, address poor performance and lead courageously. Travel: ~30%. **General Manager******Join our award-winn
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