The General Manager is the chief operating officer of the property. The GM will direct and administer all aspects of the operation and coordinates/administers the property's policies and procedures as defined by the property's ownership and/or Troon. Successful candidates will have experience in golf management and F&B services.Compensation: $80,000 - $85,000 BOEQualifications and Knowledge Requirements:
- Must have 3-5 years related experience in club management/F&B Operations.
- A four-year college degree preferred
- PGA Member, preferred
- Must have supervisory, coaching and staff development experience
- Must have experience in total golf facility management and demonstrated ability to run a professional, efficient, high quality, service-oriented operation
- Must have a strong business aptitude and passion for the golf business/F&B
- Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint
Skills:
- Must possess exceptional written and verbal communication skills
- Must be extremely organized, efficient and detail-oriented
- Must have exceptional customer service skills
- Must be highly motivated, goal driven and self-starter
- Highly polished interpersonal skills, with the ability to connect with people easily and quickly
- Must have skill to exercise good independent judgment in assessing situations and making decisions
- Ability to establish and maintain effective working relationships
- Must have understanding of F&B operations.
Responsibilities:
- Develops, maintains and administers a sound business and organizational plan for the property which includes an operating/capital budget and marketing plan
- Hires, develops and supervises all key management employees of the property
- Consistently assures that the property is operated in accordance with all applicable local, state and federal laws
- Oversees the care and maintenance of the property's physical assets and facilities
- Assists in the creation and coordination of the property's marketing strategy in conjunction with the designated Troon Marketing and Sales Directors
- Works with the appropriate department managers to create and conduct player development programs to attract golfers to the facility
- Ensures the highest standards for food, beverage, sports, recreation activities and other property services
- Analyzes financial statements (income and expenses) relative to budgeted goals and takes corrective measures as necessary
- Works with department heads (where applicable) to schedule, supervise and direct the work of all property employees
- Maintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industry
- Participates in outside activities that are judged appropriate by the Regional VP/Manager to enhance the presence of the property in the local community
- Perform other duties as assigned by supervisor or manager
- Ensures F&B standards are exceeded.
- Works with F&B Director and Chef to manage F&B operations.
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