General Manager
: Job Details :


General Manager

Capriotti's Corp Shops

Location: Kennett Square,PA, USA

Date: 2024-09-19T20:18:57Z

Job Description:

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Competitive Pay
  • Medical, Dental, Vision
  • 401k, FSA's
  • Employee Assistance Program
  • Referral Program
  • Company Overview:

    Capriotti's Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops and an aggressive growth plan. We are currently sourcing for a General Manager to be based in one of our Las Vegas corporate shops. Capriotti's is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.

    We understand that our most important asset is our people! Everyone is valuable, and every contribution counts!

    General Manager Job Summary:

    Sharing Our Passion One Sandwich at a Time: Accomplishing Capriotti's mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

    General Manager Responsibilities:

  • Build teams by identifying, recruiting, and hiring the best talent, utilizing performance management strategies to retain talent.
  • Coach, develop, and motivate the shop's Team Members by following Capriotti's training standards; identify and address development needs to encourage growth and retention.
  • Prepare team schedules focusing on operational excellence and cost management without sacrificing Guest satisfaction and team morale.
  • Role model the standards and maintain the culture for delivering CAPtivating Service to Guests.
  • Monitor compliance with health, safety, and building regulations regarding food preparation and serving.
  • Prepare all products according to Capriotti's specifications, using correct portion, quality, and presentation controls.
  • Maintain the integrity of Capriotti's recipes to ensure a consistent Guest experience.
  • Responsible for cash management and bank deposits.
  • Monitor budgets, cost of goods sold, labor, payroll records, and all other financial transactions related to the shop.
  • Promote an environment of “salesmanship” by encouraging a culture of suggestive selling.
  • Utilize effective purchasing, inventory, receiving, and waste-monitoring procedures.
  • Participate and promote all brand-wide and local marketing initiatives; demonstrate leadership in Local Shop Marketing (LSM).
  • Utilize effective communication skills to foster positive relationships with Team Members, Guests, vendors, and others.
  • Establish an environment of trust within the shop.
  • Demonstrate emotional resilience under pressure and during changing priorities.
  • Analyze information and evaluate results to choose the best solution for problem-solving.
  • General Manager Qualifications:

    Skills and Knowledge:

  • Service Orientation – Actively looks for ways to help others.
  • Time Management – Demonstrates ability to multi-task; can remain “hands-on” during a busy shift without losing focus on the guest, product quality, and team performance.
  • Computer/Technology – Experience in POS systems and proficiency in the use of a computer (e-mail, spreadsheets, and other documents).
  • Physical Requirements:

  • Ability to withstand work conditions in temperatures of 0◦F or less and up to 100◦F.
  • Ability to move throughout the restaurant for extended periods.
  • Can move 50 lbs. for a distance of up to 10 feet.
  • Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
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