Job Summary: The General Manager directs, manages, and optimizes a branch production facility's overall operations and financial performance (P&L). Reports to the Regional Manager.
Salary Range: $120k - $150k DOE
Bonus: This position is eligible to participate in the General Manager Bonus program.
Vehicle: Eligible for a company-issued vehicle and fuel card for business and personal use.
Our full-time employees enjoy:
- 401k plan with company match
- Medical, dental, vision, FSA/HSA
- Life insurance, disability insurance
- Vacation, sick time, holidays
- Career advancement
- Learning and development opportunities
- Inclusive and diverse team environment
Essential Functions:
- Directs, manages, and optimizes a plant facility's overall operations and financial performance (P&L).
- Directs multi-functional plant teams including customer service, plant and equipment maintenance, production, quality assurance, and human resources.
- Ensures high levels of service quality and customer satisfaction.
- Responsible for employee development to fuel the branch's growth and profitability by assessing needs, providing growth opportunities, setting clear goals, encouraging continuous learning, supporting career advancement, and fostering a team-oriented environment.
- Ensures that all required administrative functions are performed in accordance with policy and in a timely manner.
- Sets policies and procedures that guide branch operations' productivity, quality, and cost efficiency.
- Collects operational metrics to analyze productivity and set performance targets to meet revenue and cost goals.
- Supports the development and deployment of processing practices focused on quality and continuous improvement.
- Ensures robust plant safety and security, auditing, and training procedures are implemented to meet OSHA and other required regulations.
- May lead labor relations negotiations and engage with union leadership involving branch operations.
- Ensures the execution of various projects as assigned by upper management.
Qualifications:
- Demonstrate exceptional skills in the areas of production, sales, service, preferably within the industrial laundry or linen supply industries.
- 5+ years of managerial experience.
- Show excellent verbal and written communication skills in English, and superior organizational skills.
- Possess a proven ability to lead, motivate and develop staff.
- Exhibit a strong commitment to superior customer service and business growth.
- Display enthusiasm and exceptional interpersonal skills.
- Successful experience dealing with unions and labor relations preferred.
- Have a valid driver's license and maintain a driving record free of chargeable accidents, speeding, safety or other violations.
Education:
Bachelor's degree in management, engineering, finance or equivalent preferred.
Physical Requirements:
Standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.
Environmental Conditions:
General office environment, vehicles on public roads, customer locations, areas of a typical industrial laundry facility.
Travel Requirements:
Regularly, driving by vehicle within a designated branch territory. Occasional travel by plane.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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