Job Summary:
This position reports to the Regional Operations Manager. The Gateway Manager oversees the unloading and loading of planes, a package sortation process, and a trucking operation that delivers the pallets to US post office. The Gateway Manager supervises the entire Gateway operation to include: Ground Support Handling of cargo aircraft; piece level sortation of packages; and linehaul delivery of sorted packages. The operation is currently scheduled for afternoon to evening time frame. This job is a 5 day per week job. This operation is conducted 7-days per week. Work on the weekend will be required. This position must be capable of stepping into all other management positions if needed.
Benefits:
- 401(k) with 4% match
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Vision Insurance
- Voluntary Accident insurance
- Paid time off
- Employee Assistance Program
Duties and Responsibilities:
- Oversee Operations: Manage plane loading/unloading, package sortation, and trucking operations while ensuring compliance with client and company metrics and standards.
- Regulatory Compliance: Ensure adherence to TSA, DOT, and all local, state, federal regulations, as well as internal company policies and customer security requirements.
- Customer Reporting: Prepare and issue customer-required reports on time and review the customer portal daily.
- Safety & Security: Monitor and report any safety, security, or theft incidents.
- Team Management: Supervise operations, ensure leadership provides breaks via group chat, and manage timesheets and task assignments for crew and administrators.
- Communication: Provide daily stats to leadership, manage communication and manifests, and maintain active review of Amazon trips, Contrails reports, and Chime chatrooms.
- Equipment & Supplies: Ensure all equipment is operational and supplies are available for warehouse staff.
- Shift Planning & Leadership: Communicate shift expectations to leadership, ensure proper staffing, prepare statements for debriefing, and monitor operations until close.
- Applicant Review: Assist with hiring by reviewing applications and correcting any timesheet errors in ADP.
Qualifications:
- Bachelor's degree in logistics, supply chain management, or related field (preferred).
- 5+ years of experience in logistics or sortation operations management.
- Knowledge of TSA, DOT, and regulatory compliance in transportation and logistics.
- Proficiency with warehouse management systems (WMS) and logistics platforms (e.g., Amazon Relay, FedEx, ADP).
- Excellent leadership skills with experience managing teams and improving productivity.
- Strong communication skills for interacting with staff, leadership, and customers.
- Advanced problem-solving abilities for resolving operational and staffing issues.
- Familiarity with safety regulations and experience in promoting a safe work environment.
- Strong organizational and time management skills for handling multiple tasks.
- Flexibility to adapt to changing workloads and work non-standard hours when necessary.
Physical Requirements:
The work requires routine walking, standing, bending, and carrying items weighing less than fifty pounds. Moving items over fifty pounds will be done using team lift. Must meet physical lifting requirements of 50 lbs.
Reasonable Accommodation:
It is Naniq's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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