A successful fine-dining establishment in downtown New York City is seeking a rising star in hospitality for its General Manager role. To be considered for this role, please send a motivation letter/message along with your application.
The chosen individual will begin as a Service Director and be mentored to assume the General Manager position in the short term. We are also open to sponsoring US Visas for the ideal candidate.
This opportunity is suited for a driven and detail-oriented individual eager to join a vibrant, dynamic team with significant growth ambitions in the New York City restaurant industry.
Requirements
- A minimum of 2 years in supervisory roles at fine dining establishments, particularly those with Michelin awards or similar recognition.
- Infectious positive attitude, meticulous attention to detail, excellent organizational skills, and very strong communication abilities. Candidate must have the ability to bring the teams together through excellent communication and people skills.
- Experience managing reservation systems (Tock or Resy preferred), including day-to-day availability and reservation scheduling.
- High Proficiency in handling reservations, email communications, and private event inquiries.
- Solid floor experience, including serving and recommending wine bottles, wine by the glass (BTG), and wine pairings.
- Substantial wine knowledge with the ability to perform wine service in the absence of sommeliers.
- Comfortable discussing various grapes, wine regions, and prominent wine appellations.
- Exceptional presentation and interpersonal skills.
- Extensive and expanding knowledge of the restaurant industry.
- A genuine passion for the restaurant and a continual curiosity about the food and wine world.
- Good Microsoft Office skills, including Excel, PowerPoint, and Word, and excellent printing skills.
- Proficiency in other computer skills such as Toast, Mailchimp, Resy, Adobe.
- Preferred but can be obtained during employment: NYC DOH Food Protection Certificate.
Responsibilities
- HR: Assist ownership in recruiting FOH staff and develop a successful onboarding program and employee relations tracking system.
- Operations: Develop comprehensive training and onboarding procedures as well as service and dining room setup/cleaning procedures.
- Daily Briefing: Prepare and conduct daily briefings with precision, finding creative ways to motivate and train the service and kitchen teams.
- Training: Responsible for training and onboarding new staff members.
- Purchasing/Inventory: Handle orders, inventory, and cost reporting as required.
- Presence: Be present during operating hours.
- POS Maintenance: Stay current with updates, replacements, and necessary updates.
- Guest Relations: Build rapport, manage guest preferences and notes on Tock, and follow up with guests as needed.
- Reservations: Become familiar with Reservations OS, supervise Host/Maître d', and communicate to enhance app usage and optimize seating.
- Food Menu Updates: Maintain up-to-date food descriptions available for the team and work with the culinary team on updates related to allergies and restrictions.
- Private Events: Negotiate, Organize, and Manage Private Events hosted at the restaurant.
- Reporting: Provide ownership with weekly and monthly reports on operations and staff performance.
- Closing: Responsible for closing the restaurant, rotating with team members, ensuring the security of the facility, and checking for gas/hood/appliances upon departure.
Benefits
- Sundays and Mondays off, with a five-day workweek (fixed schedule subject to change to meet occasional business needs).
- Three weeks of paid vacation after one year with the company.
- The restaurant typically closes for two weeks in the summer and one week at the end of the year.
- Excellent compensation package for the right candidate.
- The position will start as an hourly rate with gratuities and become a salaried position once ready to assume the General Manager Role.
- The company is currently developing a health insurance benefits policy.
More detail about Frevo, please visit