Highly acclaimed, established and growing restaurant group is seeking an experienced, high-level General Manager to join the team. Looking for proven restaurant leaders with a background in cultivating growth and success within respected, high-volume, upscale or fine dining concepts. Candidates must be highly organized, efficient, and passionate about managing large, multifaceted teams. It is important that this person have a collaborative yet disciplined leadership style in order to hold themselves and the team accountable to high standards. The ideal candidate exudes an inherent hospitality presence, and can both understand and mentor staff on the nuances of engaging with HNW and VIP clientele. This is an excellent, high-level opportunity for a proven self-starter and true hospitality savant!
General Manager Responsibilities:
- Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
- Ensure quality and consistency of all products served
- Ensure all equipment is kept clean and in excellent working condition
- Maintain positive and cooperative relationships with all vendors and business partners
- Foster opportunities for the team to learn and grow
- Continually strive to educate and develop of staff as it relates to food, beverage, and service
- Creating a positive and fun working environment
- Developing a positive relationship with guests
- Taking ownership of the business to increase sales and profitability
- Increasing brand awareness by creating marketing plans
- Set an example to the team by providing excellent hospitality and service at all times
- Anticipate the needs of the restaurant and act upon them
- Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
- 5+ years experience as a Restaurant General Manager (GM), Multi-Unit General Manager, Food & Beverage (F&B) Director, FOH General Manager, Director of Outlets, Director of Restaurants, or FOH Department Manager from a full-service, upscale, high-volume restaurant concept is required
- High volume restaurant experience required, ideally overseeing $12-15 MIL in revenue
- Ownership mindset and values
- Proven track record in leading/motivating a team and holding staff accountable
- Ability to multi-task and switch directions accordingly
- Strong knowledge of wine and spirits
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Highly organized
- Strong attention to detail
- Effective problem-solving skills
- Ability to thrive in a high-pressure environment
- Experience in managing VIP guests and clientele
- Develops relationships with guests to create & maintain guest retention
- Team player mentality
- Process driven and able to implement operating procedures that will continue to maximize efficiency
- Exceptional standards for cleanliness, health, and safety
- Experience in managing P&L
- Flexible schedule, including weekends, and on holidays
- Food Safety Certification
- Able to stand/walk for long periods of time
Compensation Package Includes:
- Base Salary in the $130-160k range DOE
- Bonus Structure
- Profit Sharing Plan
- Medical Benefits
- PTO
- Dining Discounts & Company Perks