Competitive PayFlexible ScheduleExtensive and detailed paid trainingHealth, Dental and Vision InsurancePaid VacationReal Advancement OpportunitiesGeneral Functions and Duties:
Manages Restaurant EnvironmentEnsures prompt, friendly service according to company guidelines.Breeds a culture using the Vision / Mission statement to guide Teamwork, Results, Integrity, and Passion for Service, Fun, Balance, Innovation and being Guest Driven.Ensures the immediate response and correction of all verbal guest complaints by self and staff. Refers all verbal and written guest complaints to AD.Ensures guest contact as a priority with self and staff utilizing a target goal of 100% table visitation.Teaches and enforces alcohol awareness. Builds a positive relationship with local authorities by seeking their assistance in alcohol related issues.Maintains adequate inventory levels.Ensures product preparation and presentation uncompromisingly meet company standards.Actively participates in the community to increase sales and enhance the awareness of Applebee's and Apple Gilroy, Inc.Implements and executes all incentive contests and educates associates on promotions and new menu offerings.Effectively oversees/schedules associates to meet sales demands.Maintains effective safety and security programs according to company policy and government standards.Promotes and manages restaurant organization, cleanliness, and sanitation.Institutes preventative maintenance of all equipment and building. Immediately corrects needed repairs.Advises AD of any non-routine situations.Communicates with other managers daily through management log and shift change meetings.Complies with all labor laws including but not limited to ensuring all associates including Non-Exempt Managers receive the appropriate rest and meal breaks.Ensures Non-Exempt Managers maintain work hours within established Company guidelines.Completes all other assigned duties and responsibilities.Manages Associate PerformanceEnsures quality recruitment and referrals of potential management candidates.Adheres to and promotes A.I.I. training procedures of new managers.Maintains a trained staff through effective use of employment orientation, individual training sessions, associate meetings, and implementation of company policy.Develops an environment of constant development of managers and associates, including informal ongoing reviews as well as written evaluations every six months.Assesses the effectiveness of associates, provides candid, fair feedback on a regular basis, and continuously works with associates on their areas of development.Ensures correct staffing levels, utilizes SQII and patterned interviews.Selects new associates based on competency identification, not need.Ensures exit interviews are conducted on all terminating associates.Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to management and associates.Ensures acceptable associate performance and documents situations that require or could lead to disciplinary or corrective action. Institutes progressive discipline when appropriate.Conducts weekly management meetings. Conducts safety and Expert meetings monthly.Ensures compliance with company policies, practices, and procedures. Communicates all changes to all associates.Ensures timely performance one on ones with all associates with written evaluations every six months.Works with Non-Exempt Managers on improving organizational and effective time management skills.Acts as coach to all associates.Maintain ControlsEnsures restaurant administrative and accounting duties are properly completed.Maintains and controls the assets of the company.Ensures compliance with local, state, and federal laws, regulations, and guidelines.Ensures the restaurant is meeting or exceeding operating budgets.Manages all service contracts to ensure that routine and preventative maintenance occurs. Follows through on all work and billing. Completes competitive survey of regional purveyors to ensure fairness in billing.Monitors and manages capital expenditures within the restaurant.Analyzes systems and procedures with the AD for continual improvement of earning goals.Ensures all cash handling procedures are adhered to.Performs and analyzes weekly food and liquor inventories/costs and immediately correct deficiencies.Responsible for preparing/overseeing and submitting of accurate daily/weekly/monthly paperwork to the AD, VP of Ops, accounting and payroll departments and various other administrative departments.DevelopmentInspires cooperation and teamwork from management and associates by building a culture derived from Applebee's Vision.Is guest focused and promotes the team to be.Completes all assignments and duties properly and on schedule.Demonstrates strong organizational skills.Develops goals and action plans for personal/professional growth.Provides a role model for managers and associates.Exhibits a professional image.Is a subject matter expert on all store related technology.Minimum Requirements:3-5 years of management experience in the restaurant, entertainment, or hospitality industry (casual dining a plus).Associate or bachelor's degree preferred.Has successfully demonstrated leadership abilities as evaluated by current General Manager, Area Director, and Vice President.Business acumen to operate successfully a high-volume business.Valid driver's license and reliable transportation.Responsible alcohol service and food safety certifications as required.Kitchen Managers must have current alcohol and food certification that meets state requirements.This position requires you to stand and exert well-paced mobility for periods of up to 12 hours in length and be able to lift 25-50 pounds.Position reports to Area Director.We are an Equal Opportunity / E-Verify Employer. We follow all Ban the Box and Fair Chance Hiring guidelines per federal and local laws.
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